I just wanted to take time to formally thank you for your remarkable service! From the very first meeting with you at my home to the very last appointment with the doctor you have been exceptional. You have been kind and compassionate and really made me feel certain that I would get better. You have gone out of your way to help me understand the whole process and have guided my steps. I wish you only the best of things to come. I do hope that your company truly appreciates the gem that you are!
    -Injured Worker

    "My nurse case manager is the best. My medical needs were addressed for a speedy recovery. I am blessed to have the best nurse case manager!"
    -Injured Worker

    "It has been a delight working with all of you this past year and I am looking forward to an equally successful upcoming year."
    -Occupational Health Manager, an International Hotel

    "I absolutely love working with the nurses of EK Health. I'm new to the adjusting world, and they treat me with kindness and respect despite my innocent queries. I ask them to 'talk to me like I'm 3,' but they are never condescending. I don't have to ask for status updates because I receive them before I need them; on-time, easy-to-read, succinct. And if my 'hair's on fire' with an urgent request, they're there to put out the emergency flames with a same-day response; quite often within the hour!!! "The EK Health team is one I hope to be working with for a long time to come."
    -Claims Examiner, a National TPA

    "I want to tell you how much I enjoy working with your staff. They are right on top of things. Your nurses all go above and beyond the call of duty. I know that our Claims Manager was displeased with our designated provider and after consulting with me reassigned one of our files to one of your nurses. After reading the file, the nurse picked up on the fact that the man had an aneurysm and subsequently had his physical therapy stopped. Thank your staff for a job well done! I look forward to working with you."
    -RN, Nurse Consultant, a National Insurance Company

    "As you know, we have enjoyed a long and successful working relationship with EK Health for many years, and our account manager in particular has always been very proactive and responsive to our needs. We are extremely pleased with the caliber of nurses you employ, and having bilingual capability with several languages definitely sets you apart. When we need to utilize a field case nurse, EK Health is definitely our first call. Thanks for the great service!"
    -RN, Senior Nurse Manager, a National TPA

    "I continue to be exceptionally pleased with EK nurses."
    -Senior Claims Adjuster, a National TPA

    "I can count on my EK account manager if I have any difficulties. We are all pleased to be working with EK Health."
    -Claims Manager, a National Insurance Company

    "Your nurse has done an excellent job for me on a case with a difficult doctor. Please pass on my highest compliments."
    -Claims Examiner, a Major TPA

    "I am very pleased with all that EK Health is doing for me. Good communication from your nurses -- they are having a real impact on my cases."
    -Claims Examiner, a National Insurance Carrier

    "The quality of nursing at EK Health is excellent. Their easy online referral system makes my job simpler."
    -RN, a National Insurance Company

    "EK is a partner that provides input, guidance, and recommendations."
    -Senior Claims Examiner, a National Insurance Company

    "We have been very pleased with all of the referrals we have sent over to your company. Your nurse in Modesto has been exceptional in his work and great at getting cases to the right doctors in the area."
    -Nurse Manager, a National Insurance Company

    "The case manager assigned to our cases is awesome. I couldn't ask for better. Her reports are on time and comprehensive. Her communication is not only excellent with me, but also with the injured workers and doctors. I feel like she and I work together as a team, and that the injured workers benefit greatly."
    -Claims Examiner, a Regional TPA

    "EK Health Services' NCM is assigned to the claim with a man who had a 2/17/09 single foot amputation with other factors such as accepted diabetes, obesity, and psyche. Due to the complexity of his needs, and concerns over coordination, it was decided to hire a NCM. I am very pleased with the job that your NCM is doing. He keeps me informed. He did a home visit and went to the doctor appointment. He is looking at the BIG PICTURE (which is what we wanted). He is looking into all the medications that the EE is receiving as well as reviewing his home modifications. He is proactive in dealing with the other treaters on the claim. He has even won over the applicant attorney who had been adamant about hiring their own NCM."
    -Claims Adjuster, a Large Insurer in California

    "The nurse case manager I was involved with is a very detail-minded and caring person, exactly what we need for a great nurse case manager."
    -Chinese Interpreter

    "I wanted to bring to your attention what a great job your nurse case manager is doing for our client. We had our semi-annual claim review yesterday. The brokers were here and were complimentary of your nurse case managers' results on the program. Specifically it was brought up that she achieved 4 return to work cases in one day! It is a pleasure to have a nurse case manager that can be relied upon to get the job done. Your nurse case manager meshes well with our team and is a true asset."
    -Claims Supervisor, a Third Party Administrator

    "Your NCM did one heck of a job for us and she is to be commended for her quick response and getting control of a difficult situation. I’ll let her fill you in on the details, but I did want to pass along my compliments on your NCM's outstanding service on this case. It is most appreciated!"
    -Claims Supervisor, a National TPA

    "I think the services provided by EK Health are the best. They make a client feel like they are the only client they have. I know they have a vast number of clients, but they make me feel like I am the only one. EK Health's nurse case managers are the best and I had a few before and they really are the best. They do a lot for me and I could not get along without them. I would not want anybody else. EK Health's administrative staff in the office are very polite. They take care of me and take care of my needs very fast. They get me connected to the nurse case manager right away especially if I need to talk with the nurse urgently. They are very efficient people in the office and I really like that."
    -Injured Worker

    “I am writing to let you know what a great representative your nurse case manager has been for your company. Your nurse case manager has been present at all of my physician appointments and has been just great at explaining the confusing world of medicine and insurance to me. She made all of it much easier to understand. Based on her experience, she was very helpful with anticipating my possible needs both before and following surgery. She was always available to discuss my therapies and procedures that might aid and assist with my speediest recovery and return to work. As my nurse case, she has been so kind, and also very professional about the directions and goals of my necessary medical care. I wanted to let you know how much I have appreciated her services."
    -Injured Worker

    "I utilize EK Health for Nurse Case Management and Ergonomic Services and their nurses and ergonomic consultants are responsive and great to work with! I cannot ask for more. They go above and beyond what my expectations are. EK Health is the company that comes to my mind first when I need a nurse case manager or ergonomic consultant."
    -Risk Manager, a Fortune 500 Company

    "EK Health's nurse case manager is doing an excellent job for us and we appreciate it greatly. I know EK Health's nurse case manager works very hard for us and does not always encounter the most receptive medical providers. The nurse case manager "plugs away", however, and we appreciate the nurse case manager's dedication."
    -Personnel Analyst, a Municipality

    “I just wanted to let you know that your in-house nurse is so wonderful to work with. I have a case that got really ugly, really fast. My injured worker has had 5 surgeries on his elbow and had developed a staph infection of the bone. He had surgery to clean out the infection and remove some of the bone. He has been well, but suddenly, the infection came back. He is going back in for a 6th surgery to remove additional bone and try and get the infection under control. EK Health’s in-house nurse happened to walk by my desk the day I got the call for emergency surgery and I grabbed her. She suggested I get a nurse case manager on the file to coordinate between the surgeon and infectious disease. She knew of the perfect person, in the injured worker's area, so that travel expenses would not get out of control. She spoke with her supervisor who also agreed that a nurse would be the best plan. She is going to make the referral and follow up on everything. I feel that EK Health’s in-house nurse has gone above and beyond for me on this case. She has made my job easier by taking over the referral process. She could have very easily given me the name of a nurse in the area and left the rest up to me.”
    -Senior Claims Examiner, a Major Insurance Company

    "EK Health is considered the Gold Standard for Utilization Review. We can always count on high quality and timely decisions."
    -Utilization Review Manager, a Major Insurance Company

    "We have received our UR audit results from the California DWC auditors. We scored a 99%. Thank you for your assistance in providing the information required."
    -Attorney at Law for a Major Insurance Company's Claims Compliance and Training Department

    "You made a wonderful catch on a referral that was sent over for review. The system showed that neck was an accepted body part. This is a 2004 claim settled in 2008 by Stip -- the stip was for "right wrist, left wrist, right hand, and bilateral upper extremities." You brought the request for neck treatment to my attention after noticing the Stip did not include neck and I was able to discuss with the ACM and it was determined to deny the neck treatment as not part of the award -- this will save us a great amount of money -- Thank you for you diligence and great skills in reviewing and prepping cases."
    -Nurse Consultant Manager, a Major Self-Insured Company, regarding an In-house Nurse

    "I think EK Health is the best. I appreciate having this wealth of experience and information at my fingertips. The Physician Reviewers' opinions are clear and comprehensive. They are a continuing education for me. The R.N. Record Review is very helpful in summarizing medical reports in an orderly, legible fashion. Many medical reports are either poorly written or simply illegible, so this review is greatly appreciated. Also, there's never any anxiety about receiving decisions on time -- it's a given, every time."
    -Nurse Case Manager, a Major Self-Insured Company

    "One of our claims supervisors who is very hard to please told me he was impressed with EK's quick turnaround and comprehensive determination letters, and that he thought we had made the right decision in moving to EK Health for Utilization Review."
    -RN, Nurse Consultant, a Major National Insurance Company

    "Thanks -- UR report was received and thorough -- as expected."
    -Hearing Representative, a Major Self-insured Company

    "I am very pleased with EK Health, both for case management and UR. I tried using another company for UR, but EK Health's work is far superior. I will be sticking with EK!"
    -Claims Adjuster, a National Insurance Company

    "Thanks; you and EK are always so helpful."
    -Claims Manager, a Major Self-insured Company

    "I have worked with EK Health Services for many years and have found them to consistently provide high caliber, quality, utilization review services."
    -RN, Nurse Case Manager, a California JPA

    “Although the outcomes are not always what I want them to be, I feel confident that the reviewing doctor has made a fair assessment of the given situation with the information provided. The manner of follow-up and contact is consistently excellent. In my experience as an examiner, I have come across a number of unreliable vendors. And EK Health is definitely not in that category. I appreciate the documentation and explanations given by the UR physician. Finally, I look forward to any future referrals that may be needed because of the great service and product that you create. Keep up the good work!”
    -Claims Examiner, a Major Self-Insured Company

    "I provided a mini review of the bill review process with my staff after the dial in meeting with our Director of Integrated Disability Management. I received exceptionally positive comments in regard to EK Health's Bill Review Manager from a number of my Examiners. They reported that she was exceptionally responsive in regard to the issues that they asked her to address. I was pleasantly surprised by the response and wanted to let you know."
    -Claims Supervisor, a Fortune 500 Company

    "I wanted to let you know that our staff thinks very highly of the customer service you provide when responding to their inquiries and requests for assistance. Thank you for your help and support."
    -Risk Manager/Claims Manager, a Fortune 500 Company

    "I appreciate EK Health's reports. I used to receive reviews from other bill review companies. I have not received a comprehensive and detailed report in addition to the review itself like EK Health's. Great job!"
    -Hearing Representative, a Fortune 500 Company

    "We really appreciate the response time and insight you have provided to us. We have definitely obtained an improvement in our customer service during our change from the previous vendor."
    -WC Claims Manager, a Fortune 500 Company

    "Dear folks, rarely do I write endorsements because I'm an "old school" practitioner and I expect everyone I work with to be doing a competent job without drawing accolades. My first experience with EK Health has been during our current representation of claims in some very challenging cases. I've been very pleased with the responsiveness and knowledge of your company's representative, who is an outstanding resource. After 43 years of handling WC cases, I've endured some really unfortunate delays in resolving high exposure claims while dealing with some of your competitors that have cost a lot of money and, sometimes, a whole settlement! I consider EK Health to be a real and valuable ally and look forward to a prompt and reasonable resolution in a complex matter in which we are currently engaged.”
    -Attorney At Law, A California Legal Firm

    "Dynamic and innovative are the words that best describe EK Health's MSA services. When dealing with the problems that we face in complying with vague and inconsistent policies and procedures created by CMS, having a partner like EK Health is essential. Most MSA companies use a cookie-cutter/paint by numbers approach, which causes delays in the MSA approval process which can cause the amount of the settlement to increase or sometimes cause an entire settlement to fail."
    -Attorney At Law, A California Legal Firm

    "I really appreciate the service we received. I felt that all of our employees were also satisfied. It was a very private and convenient process during all of the evaluations. I definitely look forward to working with our specialist in the future! Thank you for following up with us!"
    -Facilities Coordinator, a Computer Software Company

    "Thanks for getting this ergonomics instructor… Outstanding, excellent instructor, very very knowledgeable, very good class, entertaining class out of a very boring subject, thanks for bringing her in."
    -Workers' Compensation and Ergonomics Program Administrator, a Water District

    "The EK Health ergonomics training class provided an informative overview of ergonomics to our employees. Suggestions and ideas were implemented immediately, resulting in increased comfort for our employees. The individual evaluations were thorough, detailed, and extremely helpful. We will continue to utilize EK Health's services for our ongoing ergonomic needs."
    -Facilities Coordinator, a Software Encryption Company

    "I'd like to say how much we appreciate the services provided by EK Health Services, Inc. EK Health has been providing us with superior on-site services for over 5 years. These services include all aspects of an Ergonomics Program and Workers' Compensation oversight. EK Health staff is extremely knowledgeable and professional. Our primary EK onsite consultant interacts effectively with all levels of the organization and our Workers' Compensation Insurance representatives. She implements the Ergonomics Program that targets new employees by providing them with an ergonomic evaluation and work station set-up within 2 weeks of hire. She builds positive working relationships that help identify workers' ergonomic issues before they become an injury. She also works closely with Human Resources and our insurance carriers to ensure our employees get timely and appropriate medical care. By doing this not only has she been instrumental in saving us $100,000s in Workers' Compensation cost, but she has contributed to the healthfulness and happiness of our workforce. Thank you EK Health Services for providing us such a wonderful service and professional consultant."
    -Facilities and EH&S Director, San Francisco Bay Area Biotech Company

    “I have been very pleased with the ergonomic evaluations done by EK Health professionals. They are timely, to the point and have helped employees better understand their risks. The face to face evaluation, immediately gives the employee information to make changes in their work environment. The actual written report reminds the employee of what was discussed previously and recommendations needed for them to follow up on.”
    -EHS Manager, a Biotech Company

    "Thanks for the quick follow-up and for all your hard work yesterday! I was very impressed by you and your work, and I have heard nothing but good things about you from those whose workstations you assessed! Thanks again for all you did!"
    -Operations Manager, a Local University

    "Thanks for the great presentation on keyboard shortcuts! The Jeopardy Game was fun and got the audience members interested and interacting with you and each other. Not only was it educational but it was a great icebreaker for the networking that followed. I'm also pleased to have learned a few shortcuts I didn't know."
    -Physical Therapist, Certified Hand Therapist, Certified Associate Ergonomist from a Local Ergonomics Company

    “EK Health’s ergonomic team member was very helpful in setting up my computer and desk properly to minimize discomfort resulting from heavy computer usage. She was compassionate and consistently visited my office to make sure I had all the equipment that I needed. She has a deep conviction about making the workplace a safe environment and has a pleasant disposition.”
    -Scientist, a Bay Area Biotech Company

    “EK Health’s ergonomic team member worked with me on a couple of occasions, at previous companies, to help me manage my repetitive stress symptoms. She is very knowledgeable about ergonomics. She taught me posture and stretching techniques to minimize symptoms and prevent injuries, which continue to be helpful in and away from the workplace. She is professional, personable and pleasant to work with. She would be an asset to anyone requiring occupational health advice.”
    -Senior Assay Development Associate, a Bay Area Biotech Company

    “At our company, we all worked very closely with EK Health’s ergonomic team member. She would talk to all of us on a regular basis to make sure we were ergonomically healthy. I don’t think anyone who worked at our company wouldn’t know her. She is so passionate about her mission and does everything she could to make the workplace healthier and better. When any of us had issues, she would go out of the way to fix that and then follow up with us to confirm that the changes she made relieved the stress. Until it was done, she wouldn’t rest. She would always stress about staying healthy and tell us how a small change in the workplace would make a huge difference. She would always talk to us and want us to contact her immediately if we came across any issues and we always did that. That made our lives so much better at our company. She is so committed to what she does and will be an asset to any institution.”
    -Research Scientist, a Bay Area Biotech Company

    “EK Health’s ergonomic team member worked as a contract office and lab ergonomics/safety consultant for several years at our company. Her upbeat and well-informed attitude and style helped make the whole business of configuring an office much more interesting than it otherwise might have been. She always followed up with equipment or ideas to help solve an issue and her wealth of knowledge and experience meant that her ideas were almost always the right solution. I give her my highest recommendation.”
    -Community Relations Coordinator, a Bay Area Biotech Company

    “EK Health’s ergonomic team member has an excellent grasp of ergonomics. She is helpful for both big and little issues to resolve ergonomic difficulties. She is personable and easy to work with. She is knowledgeable about alternatives to help resolve ergonomic issues.”
    -Director of Biopharmacology, a Bay Area Biotech Company

    “EK Health’s ergonomic team member is a very personable & effective OHN/Ergonomics consultant who was very supportive & helpful when I needed her ergonomic expertise. She always followed through in providing ergonomic suggestions to prevent further injury to my back in the work environment. She was especially diligent in working with my difficult medical insurance problems to get fair compensation for my chronic work injury. I highly recommend her as an OHN/Ergonomic consultant for her integrity, efficiency, and passion for her work.”
    -Executive Assistant, a Bay Area Biotech Company

    “EK Health’s ergonomic team member worked closely with all of the staff at our company to insure that we remained ergonomically healthy. We could always go directly to her and she would help us modify our workspace and/or our work habits to minimize repetitive stress injuries. She always followed up with us to make sure that the modifications were relieving the stress. Besides her conscientious and thorough approach to her job, she was always a friendly and helpful presence. She would be a positive addition to any work group.”
    -Sr. Director, a Bay Area Biotech Company

    "EK Health's ergonomic consultant was great! The reports came in a timely manner. I would definitely recommend you to try EK Health's ergonomic services."
    -Workers' Compensation Claims Adjuster, a National Insurance Company

    "I utilize EK Health for Nurse Case Management and Ergonomic Services and their nurses and ergonomic consultants are responsive and great to work with! I cannot ask for more. They go above and beyond what my expectations are. EK Health is the company that comes to my mind first when I need a nurse case manager or ergonomic consultant."
    -Risk Manager, a Fortune 500 Company

    "EK Health's ergonomic intake coordinator is always wonderful, efficient, and reliable. I have such a comfort level with her that when I leave her a message, I know it will get taken care of. She always follows through. Also, EK Health has great ergonomic services: consults are scheduled promptly, the ergonomic consultant I have worked with does an excellent job and the reports I receive are thorough and timely."
    -Associate Health and Ergonomics, a Bay Area Hospital

    "I had the privilege to be EK Health's Ergonomic Consultant's manager for sometime while at EK Health Services. The Ergonomic Consultant had "semi-retired" from managing the ergonomic services group and I took that over in 2009. The Ergonomic Consultant was and is a tremendous asset to that group because of the Ergonomic Consultant's depth of knowledge and abundant experience in occupational health and safety/ergonomics. The Ergonomic Consultant helped me tremendously as a sounding board and an expert service provider. I enjoyed working with the Ergonomic Consultant and recommend the Ergonomic Consultant highly as a provider of ergonomic safety services. The Ergonomic Consultant is great!"
    -Ergonomist, a Local University

    "We were truly pleased with all aspects of your service."
    -Sr. HR Generalist, a Bay Area Healthcare Company

    "Evaluations were great! Very informative for the employee and detailed."
    -Controller, a Private and Non-Profit Health Center

    "EK Health’s Pain Management in Workers’ Compensation Class presented by the instructor at our facility recently was well organized, interesting, informative, and is useful in everyday practice for Workers’ Compensation RN’s as well as Claims Examiners."
    -RN, BSN, PHN, Nurse Case Manager, a Regional Insurance Company

    "It gave a lot of good information, definitions, etc…I liked that the screens described the modality and then the brief description of ACOEM’s view. The instructor is excellent in her speaking. She spoke clearly and used terms we all understand ... Excellent, excellent!!!"
    -Resolution Specialist, a National Insurance Company

    "I thought this was very complete with the emphasis on medical training and not just a disguised sales pitch."
    -Claims Examiner, a National Insurance Company

    "It provided an in-depth look into the world of pain management and rehabilitation by offering valid information from the industry and personal experience. Our Adjusters gained useful knowledge which they can apply to their daily work."
    -Claims Training Coordinator, a National Insurance Company

    "The instructor was a great speaker! Good examples per personal experience."
    -Claims Supervisor, a National Insurance Company

    "Seminar and information was very good and I will be able to address a few specific links."
    -Senior Claims Adjuster, a National Insurance Company

    "Excellent course, instructor was very good."
    -RN, Telephonic Case Manager, a National Insurance Company

    "As a layman, found the presentation informative."
    -Claims Manager, a National Insurance Company

    "It was a very well organized and presented class."
    -Complex Account Specialist, a National Insurance Company

    "The instructor was friendly, got the class involved, not boring, and informative."
    -Claims Examiner III, a National TPA

    "I had a good time in the class and learned more about pain management. Thanks for sharing."
    -Claims Examiner I, a National TPA

    "It was very well presented. The content was well planned and very timely in its application to what everyone's doing right now. I think that a wide variety of people would benefit from the program even if they were not actually doing Utilization Review. They would understand what goes into it."
    -Nurse Case Manager, a Regional Insurance Company

    "It was a great class!"
    -Claims Representative, A National Insurance Company

    "The instructor was an excellent speaker - a natural! Vivacious, well-versed, eloquent speaker, who sprinkles examples and humor throughout - kept my attention 100% of the time."
    -Utilization Review Coordinator, A National Insurance Company

    "I wanted to write you a note to thank you for meeting with me today and express my appreciation of your support. This hasn't been an easy path - and I am sincerely grateful that I have someone to talk with."
    -Injured Worker K, Northern California

    "I don't know what would have happened to me without EK Health's nurse case manager. EK Health's nurse case manager did a lot with her heart and gusto. I could not have made it without EK Health's nurse case manager."
    -Injured Worker V.J., Northern California

    "My nurse case manager is the best. My medical needs were addressed for a speedy recovery. I am blessed to have the best nurse case manager!"
    -Injured Worker

    "I think the services provided by EK Health are the best. They make a client feel like they are the only client they have. I know they have a vast number of clients, but they make me feel like I am the only one. EK Health's nurse case managers are the best and I had a few before and they really are the best. They do a lot for me and I could not get along without them. I would not want anybody else. EK Health's administrative staff in the office are very polite. They take care of me and take care of my needs very fast. They get me connected to the nurse case manager right away especially if I need to talk with the nurse urgently. They are very efficient people in the office and I really like that."
    -Injured Worker

    “I am writing to let you know what a great representative your nurse case manager has been for your company. Your nurse case manager has been present at all of my physician appointments and has been just great at explaining the confusing world of medicine and insurance to me. She made all of it much easier to understand. Based on her experience, she was very helpful with anticipating my possible needs both before and following surgery. She was always available to discuss my therapies and procedures that might aid and assist with my speediest recovery and return to work. As my nurse case, she has been so kind, and also very professional about the directions and goals of my necessary medical care. I wanted to let you know how much I have appreciated her services."
    -Injured Worker

    Thank you to EK Health's nurse case manager for making a world of difference for the injured worker as well as myself! EK Health has been extremely helpful!
    -Senior Claims Examiner III, a Large Insurance Company

    Thanks for always being such a great resource to me and being such a supportive partner with our files.
    -Sr. Claims Examiner